Sunday, March 18, 2012

as a CSR

Hey Everyone! It's been awhile since I wrote on my blog :) Anyways how you guys doin'? I've been in other places and very busy lately. February was a though month for me because i had a work. Though i met some new friends on my past work. Actually last week of January up to February I worked as a Customer Service Representative in Makati. It's really hard for me because the account that we handled is Outbound we're the one who's calling in other places to have some surveys. Yes you heard right! We're surveying some Europeans and sending them some free information on investment strategies. But after a month I resigned because it was so stressful we need to target the quota, Everyday we need to have 3 clients. Oh god! everyday was very hard for me to wake up and go to work because i am not enjoying, and its pressuring me unlike when i was teaching the kids. This one's really different, Before I go to work i'm always thinking do i have to do this?, I am not happy anymore, What on earth am I doing? kinda like that. But i need to and i have to but i don't know why? For my ego? For myself that i started this, That i need to stand for this, Because i chose this?! Something like that. But in the end i ended up nothing i quit on my job. Because it came to a point that i cant do it anymore, I am tired, I am not happy, I am pressured but then i give my best shot but nothing happened. 


Though i met some friends and my co-workers are so kind to me, They're all fun to be with especially our Team Leaders they're so kind and understanding. Especially Team Leader Sandy i think i am her favorite because she's always supporting me unlike the other agents she keeps on cheering me up especially if i don't have any clients or "numbers". She always giving me some instructions and encouraging words like "You can do it, At first it's very hard but you can deal with it" stuff like that (oh god! i miss them badly). Our TLs are very approachable and kind but seriously some of our co-workers doesn't like our Team Leaders but i don't want to drop names in here they might read this hahaha and i don't understand why are they angry at them? Maybe because our Team Leaders are kind to me and to my friend that's why it doesn't bother me, Anyways it's not my problem anymore lol. 


I had this crush he's my Team Leader, My First Team Leader hihihihi he's not that charming but i can say he's good looking, he's kinda badass! he's tall, dark and he's got a Jej? hahaha (Jej: pretending to be swag) lol kidding. but really he's kinda cute but he's already married he's already a father and  i stalked him on his Facebook account. he also had this big tattoo on his neck it's a rose actually it's kinda weird to see a "rose tattoo" on a guys neck hahaha and really he has lot of tattoos. Before i went to his team I already noticed him because we had this floor tour with some newbies before then me, my friend and one of our co-newbie was wearing eyeglasses then he asked "Are you guys sisters or something? because you all wearing eyeglasses" and we're like "No we're not". Then after that we distribute in our Teams I went to his Team, then he interviewed me about my past works, about my resume and stuff and he asked me if can i tutor him in English because he's not good in it. I was like "you're working in a call center and you don't know English? are you kidding me??" oh well that's a tactic you know what am i talking about don't you?haha. But he's very kind he's keep on checking on me "Are you okay Nina?, How's your day?" something like that. He's also approachable and saying some encouraging words. I remember when he told us his story the first time he got a client he was like screaming because he was so happy. I remember that i laughed at him because he's reaction was very funny. But after 3 days we re-arrange and i went to TL Sandy's team which is relieving for my part because it was less pressure because i'm with the other newbies unlike on my first Team I'm with the Best agents and i need to compete on their loud voice so that my client can hear me clearly. He's very kind even if he's not my Team Leader anymore if he saw me he's smiling at me and so do I. I also remember his Jeje outfit wearing a huge color green shirt and an orange new era cap to make him swag? but he's not really.


My friend had this huge crush on our co-worker he looks like John Mayer but a dirty version of John Mayer. actually he's good looking really! but the way he dressed, the way he talked oh god! it's a no no. i want to make-over him because he's a gorgeous man. but the way he talks, he's voice is like a bat or something, a small creature i guess? he sounds like a dwarf because he has a small voice haha im getting meaner now lol. but i will admit i'm kinda attractive to him because my friend keeps on saying "oh! he's really cute, he's really charming" she keeps on saying that when she woke up, before she sleeps ugh!!!! it's irritating but it's true he's charming but ugh!!! my friend doesn't know that i like that guy too hahahaah oh my i wish she cant read this or else i'm totally dead because i'm pretending that i don't like that guy because he's a gambler! he's a cock fighter really?! and it's terrible. i don't know what happened to me maybe because my friend keeps on saying that he's cute and stuff that's why i get developed? or influenced by her words? what the fck am i talking about?!hahahaha. it's kinda weird but it's true. 


Our campaign manager there was very kind and approachable too. but he's kinda scary i don't know but ugh! he keeps on staring at me and to my friend, even my friend noticed that. he keeps on shouting our name "Go Nina! Go Meg! Go Koreans!!!" and we're like What the hell can you please shut up?! we're working here since then our co-workers are calling us Koreans. because our campaign manager knows that we used to teach Koreans before. I heard one of our co-worker, he asked his gay friend if i'm Half-Korean and he said "No she's not a Korean, she's Half-German Half-Shepherd" and it cracks me up hahaha. Back to my story most of the times our campaign manager go to our booth and ask while i was working "what is the Korean of this? or this?" But it's okay for me because i want to teach Korean i want to share my knowledge, But it's weird because we're working right? But he's kind really he is. Sometimes i'm kinda pissed off to him because he's always shouting "Give me some numbers!!!!" and really it's pressuring me especially if i don't have any client on that day, It's kinda upsets me. 


After our work we had this daily habit that we need to eat or drink some cup of milk before we sleep so that we will have some good sleep. when we woke up we need to cook our packed lunch because we don't want to spend money. I also miss riding on the MRT and chatting with our co-workers we had this funny session always especially with Jacque. By the way we had this phone name and my phone name was Nina Gilbert I got my first name from The Vampire Diaries lead actress Nina Dobrev and i got my last name Gilbert from the last name of her character there Elena Gilbert. BTW i'm a huge fan of The Vampire Diaries if you dont know <3


After we resigned it has lots of issues that came out and it has this issue including me and my friend but i don't wanna talk about it. After i heard that news i don't know if i'm going to believe them, the people in there. If they are real to us or they are just making fun of us or something. I don't care it's done already, whether they are true to us or not i don't care because i did my job and i did what is the best for me.


Though I missed that alot of things, I miss being independent, I miss the dorm, I miss my friend Meg, I miss my crushes ugh! My other co-worker. but its all done and nothing happened but the thought of it was I learned alot. I learned to be independent, I learned how to make my own decision alone without anyone's help and it's kinda achievement for me, though i am not became successful in there. My good friend told me that if you have a problem or bad things happened to you don't regret it, don't curse it because it will help you as a person, it will help you to grow as a person and learn from your mistakes. which I truly understand now :)


it's 4:41 in the morning here i need to sleep :) Goodnight I mean Good morning :)